Shipping policy

Last updated: May 6, 2025

At Blue Spirit, we aim to deliver your grooming essentials as quickly and reliably as possible. Below you’ll find all the information you need about our shipping process, timeframes, and policies.

1. Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods (e.g., holidays or product launches), processing may take up to 3 business days.

2. Shipping Rates & Delivery Estimates

We offer domestic and international shipping through trusted carriers such as DHL, UPS, and La Poste.
Shipping costs and delivery times are calculated at checkout based on your location.

Estimated delivery times:

  • Europe: 3–7 business days

  • North America: 7–14 business days

  • Asia & Rest of World: 10–20 business days

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
You can track your package at any time via the “Track My Order” page on our website or directly on the carrier’s website.

4. Shipping Restrictions

  • We do not ship to PO Boxes, APO/FPO/DPO addresses.

  • Some items may be restricted in certain countries due to customs or import regulations.

  • Import duties, VAT, or customs fees are not included in our prices and remain the responsibility of the customer.

5. Delays & Lost Packages

While we work with reliable carriers, shipping delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier disruptions or strikes

If your package is lost or significantly delayed, please contact us at contact@bluespirit.com and we’ll assist you promptly.

6. Incorrect Shipping Information

It is your responsibility to provide accurate shipping information.
Blue Spirit is not liable for lost or undelivered packages due to incorrect addresses.
If you notice a mistake, please contact us within 12 hours of placing your order.

7. Damaged Items

If your item arrives damaged, please email us within 7 days of delivery with:

  • Your order number

  • Clear photos of the damaged product

We will either replace the item or issue a full refund.

8. Questions?

Need help with your order or shipment?
Email us at contact@bluespirit.com — our team will be happy to help.

Website: getbluespirit.com